Help Center
Frequently Asked Questions
Everything you need to know before enrolling: payment, security, onboarding and credentials.
What is Farper Training Academy?
Farper Training Academy is a healthcare professional certification institution offering nationally recognized 2-year credential programs in phlebotomy, medical assisting, EKG technology, and more.
How do I enroll and pay?
Choose your program on the Programs page and select Enroll Now. Payment is processed on Stripe's secure hosted checkout page with any major credit or debit card, and Stripe emails your receipt immediately after payment.
What happens after I pay?
You get an enrollment confirmation by email right away, along with your Stripe receipt, and our enrollment team follows up within one business day with your program access details and next steps. If you do not hear from us, check your spam folder or contact us directly.
Is the checkout secure?
Yes. Payments are handled entirely by Stripe, a PCI-compliant payment processor used by millions of businesses. Your card details never reach our servers and we never store them.
Are the programs online or in-person?
We offer both online and in-person course modules to accommodate working healthcare professionals.
How long are the certification credentials valid?
All our professional certifications are 2-year credentials, designed to validate competency and support career advancement in the healthcare field.
What is your refund policy?
Email us at farperofficial@gmail.com with your receipt and enrollment details and our team will review your request individually. Payment and cancellation terms are described in our Terms and Conditions.
Where are you located?
We are located at 4700 N Congress Ave, #305, West Palm Beach, Florida 33407, United States.
Do you offer international enrollment?
Our programs are currently focused on the United States. For international inquiries, please contact us directly.
How can I contact you?
You can contact us by email at farperofficial@gmail.com or call us at +1 728-201-4991.
How can I stay updated on news and new programs?
Follow us on Instagram (@farpertrainingacademy_), Facebook, and TikTok (@farperofficial) for program news and updates.
Still have questions? Email us, call +1 728-201-4991 or review the program catalog.